Care instructions for your new premium Hookah / Shisha
Before you enjoy your first smoke
Please clean the Shisha thoroughly and oil all threads (including purge valve ball and threads) with something simple like olive oil/canola spray or similar (please don’t use WD-40 or similar as this will just ruin any taste for you due to chemicals). This of course only applies to metal Shishas. Re-oil occasionally. Also make sure to have a look at our FAQ and Shisha assembly.
Handling the Shisha
Please make sure to always carry and lift the Shisha by the bowl as our Shishas weigh 5-12 KGs when filled with water.
Use only natural coals such as Al Duchan (no quick lights!) and 4 (!) layers of standard aluminium foil. Make sure the foil sits tight over the head so that the coals don’t weigh down on it. Plug in about ~25-60 fairly big holes (rough estimate depending on size of head, plug holes with ~3mm distance from each other with a toothpick in a circle kind of form. Too small holes will not allow the tobacco to “breath” properly. Don’t pack too much tobacco in the head and don’t press it in, you want to put it in “fluffy” and have a ~3mm gap between foil and tobacco. To start the Shisha up (and to keep heat later on when the coal dies down) you can build a makeshift circle of aluminum windcover around the head. If using a Hot Screen Set follow these instructions: Hot Screen assembly.
Smoking with multiple adapters/hoses
Please only use a purge valve ball in unoccupied hose adapters and the purge valve itself, as they might negatively affect your smoking experience when placed in a hose adapter with connected hose.
Cleaning and caring for your Shisha
Make sure to clean your Shisha once a week and change the water as 1) your Shisha will taste much better and 2) you have less buildup in your vase/stem. Just use a long brush to clean the stem after taking it apart and use a bigger brush for the vase (both available in our online shop). Also clean out the hose adapter and purge valve and re-oil threads if necessary. Use a solution of white vinegar and water (50/50) to eliminate any residue or smell in your vase (if necessary).
Use normal temperature water for the vase to ensure that the metal does not extend and lead to breakage (this never happened but we are rather safe than sorry with our Shishas).
DO NOT CLEAN GLASS SHISHAS/PARTS STRAIGHT AFTER SMOKING. THE TEMPERATURE SHOCK CAN CAUSE CRACKS! ALSO AVOID DISASSEMBLY OF GLASS SHISHAS UNTIL THEY HAVE COOLED OFF. GLASS EXPANDS UNDER HEAT AND YOU CAN CAUSE DAMAGE TRYING TO UNPLUG PARTS LIKE ASHPLATE OR MOLASSES CATCHER!
Cleaning glass parts
You can clean all glass parts like you would clean your other glassware. Placing parts in the dishwasher is possible, however to be extra careful cleaning by hand is STRONGLY advised. To clean your tobacco head from excess (burned) residue just use steel wool (the kind sold at Woolworths in kitchen cleaning supplies). If you do this after every smoke, you most likely won’t get any burned-in residue. Note: If you do not want your tobacco head to scratch from steel wool, or if it is too hard to clean you can use a simple trick:
1) Take a small pot and fill it with warm water
2) Place tobacco head and any other head parts in the water (top first so that the long bottom part sits out of the water)
3) Throw in a dishwasher tab and bring to the boil
4) Let boil for 15-20 minutes and repeat if necessary
Many of our brands offer warranties. Please keep in mind these are only for the metal parts like stem and threads.
Assembly of the Amy® Chamber System
The patented Amy Deluxe® smoke chamber system is greatly improving your Shisha / Hookah smoking experience, due to smart engineering. The base has four chambers, the "flow passages". The smoke always travels through these chambers as they are positioned directly below the hose ports/blow off valves. Because of that the smoke always has to travel through the bowl. This way, when blowing out smoke, it will no longer accumulate in the Shisha / Hookah and all "old" and harsh smoke can be blown out at once. As a result there is no more harsh smoke, coughing and throat tickle.
Have a look at this video to see how to assemble the chamber system:
https://www.youtube.com/watch?v=8XIytJIsm4g (watch spelling, alternatively search for “DEMO: AMY DELUXE KAMMERSYSTEM” ON YOUTUBE)